10bed's commitment to responsible gaming
Enjoy entertainment within your limits. 10bed gives you powerful protection tools like self-exclusion, deposit limits, and time-out.
Why responsible gaming matters
Online betting and casino gaming can be an enjoyable form of entertainment when approached with the right mindset. But when it stops being fun and starts causing financial or emotional stress, it becomes a problem. At 10bed, we believe every player's wellbeing is our highest priority.
While playing on our platform, always keep in mind — this is entertainment, not a source of income. Make betting decisions with a clear head, and never wager an amount whose loss would affect your daily life. 10bed gives you the tools to set that limit yourself.
On this page we will discuss the tools and tips that help you play safely and responsibly.
Our protection tools
Set deposit limits
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.
Time-Out
If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. No bets can be placed during the break.
Self-Exclusion
If you are experiencing long-term problems, use self-exclusion to close your account permanently or for an extended period. Taking this step is a sign of strength.
Betting history review
View your full transaction and betting history at any time. Understanding your spending patterns makes it easier to make balanced decisions.
Account Security
Keep your account secure with a strong password and login protection. Report any unusual account activity to our support team.
24/7 support
For any questions or help with responsible gaming, contact us via live chat or email. We provide support in Bengali.
Age restriction — strictly enforced
10bed is for individuals aged 21 and above only. Age is verified at registration and there is no way for minors to open an account. If you know a minor is using this platform, please notify our support team immediately. Use parental control software to keep underage family members away from your device.
Warning signs of a problem
If any of the following signs appear, it is important to seek help promptly:
- Feeling the urge to bet more in order to chase losses
- Being unable to control your betting or failing to stop even when you try
- Using money meant for daily expenses or bills to bet
- Hiding your gambling from family or friends
- Betting causing problems at work, in your studies, or in your relationships
- Betting to relieve excitement, anxiety, or depression
- Placing bets with borrowed money or by dipping into savings
Ways to help yourself
If any of the signs above apply to you, take these steps:
- Contact 10bed support right away — they will help you without judgment
- Use the self-exclusion or time-out features
- Talk openly with a family member or trusted friend
- Lower your deposit limit and review your betting history regularly
- Seek advice from a professional mental health specialist
- Set a clear budget for both time and money before you start playing
How to use the protection tools
Deposit limit
After logging in, go to Account Settings and select the "Deposit Limit" option. Set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately; increasing a limit is subject to a mandatory waiting period.
Time-Out
For a temporary break, choose a 24-hour, 7-day, or 30-day time-out. During this period no bets can be placed and no deposits can be made. Your account will be reactivated automatically once the time-out ends.
Self-Exclusion
For long-term problems, choose self-exclusion. Once activated, you will not be able to log in to your account, place bets, or open a new account. Activate it through support.
Betting limit
Set a maximum amount for each individual bet. This reduces the risk of a sudden large loss on a single wager and helps your balance last longer.
Reality check
A message will appear at set intervals reminding you how long you have been playing. When you see this message, pause for a moment and assess your situation.
Loss limit
Set a cap on how much you can lose within a given time period. Once the limit is reached, no further bets can be placed — this protects you from larger losses.
Responsible betting tips
| Do | Don't |
|---|---|
| Play for entertainment | Don't bet as a source of income |
| Set a budget in advance | Don't bet more to chase losses |
| Take regular breaks | Don't bet on impulse |
| Play with a healthy and clear mind | Don't play when tired or under stress |
| Set your own deposit limit | Don't bet with borrowed money |
| Let support know if you have a problem | Don't hide a crisis |
A helping hand is always extended
If you have any concerns about responsible gaming, 10bed's support team is always by your side. Our support team speaks Bengali and helps without judgment.
Whether you want to activate self-exclusion, change your deposit limit, or simply talk to someone — reach out to us for any reason.
Remember, asking for help is not a sign of weakness — it is proof of courage.
Contact 10bed support
Available 24/7 — instant assistance
[email protected]
Support available in Bengali and English
All conversations are completely confidential
Play responsibly, enjoy the experience
Enjoy your favourite games at 10bed — from cricket betting to slots — always within your limits. If you have any questions, check our FAQ.